Rider Alerts

LIFTT: ADA Transportation

A Medicaid Funded Service – click for details
HOW DOES IT WORK?

Consider using LIFTT if you need help getting where you need to go.

Submit a completed application.

Approved passengers will be eligible to book LIFTT rides through the Lewis County Transit app.

Schedule a LIFTT Ride

Booking through the app is easy- set up your user account, select the LIFTT service, book your ride and keep track of your scheduled rides.

Need to get to a doctor’s appointment? Time to get groceries? Ready for a fun day out? If you live with a disability, Lewis County Transit’s LIFTT ADA transportation service can help you get where you need to go.

This service is designed for passengers unable to use our fixed-route bus system due to functional or cognitive mobility limitations. It serves locations within ¾ of a mile of a Lewis County Transit fixed route. As a requirement of the Americans with Disabilities Act of 1990, Lewis County Transit offers ADA Complementary LIFTT service to passengers who are prevented from using the fixed route bus system due to a functional or cognitive mobility limitation.

ADA LIFTT is a reservation-based door-to-door service that serves any location within 3/4 of a mile of a Lewis County Transit fixed route (this excludes the Green, Purple, and Brown Routes, as these are express routes).

How do you get LIFTT service?

Follow These Steps:

1. Submit a completed application.

Submitting a LIFTT application has never been easier. You
cn now fill out the pplication entirely online
, monitoring the status of your application and any messages from
our staff or you can use the pdf below to fill out your application.

ADA LIFTT service is only for those passengers who are genuinely prevented from using the fixed route system. As such,
LIFTT eligibility may be denied to applicants seeking approval for purposes of convenience or discomfort.

The application process involves collecting mobility information from a doctor or other professional health care
provider who can describe how the passenger’s limitations prevent access and use of the fixed route bus system.
Professional documentation affirming a passenger’s limited mobility is required.

Additionally, an in-person interview may be conducted between the passenger and Lewis County Transit staff to discuss
the passenger’s mobility and the barriers preventing reasonable access and use of the fixed route system.

Approved passengers will be eligible to book LIFTT rides through the Lewis County Transit app. If you need assistance
using the app, please get in touch with our team at 360-330-5555. All approved LIFTT passengers are encouraged to use
the fixed route system whenever possible.

2. Schedule a LIFTT Ride

LIFTT passengers may schedule trips by contacting Lewis County Transit dispatch at (360) 330-5555. Reservation hours are Monday – Friday from 8:00 a.m. to 4:00 p.m. or 24/7 when booked through the app.

You can book your ride in the Lewis County Transit app; but you must contact Lewis County Transit dispatch to ensure this service has been assigned to your user profile. Booking through the app is easy- set up your user account, select the LIFTT service, book your ride and keep track of your scheduled rides.

When calling to make a trip request, please have the following information ready:
– Name
– Date and time of pickup
– Address of pickup
– Address of destination
– Number of travel companions or accompanying Personal Care Attendant (PCA)

LIFTT is a reservation-based system as well as a shared ride system. This means that passengers may be on the bus with other passengers traveling to other destinations. Passengers traveling on ADA LIFTT vehicles can expect some trips to require the same amount of time as the Lewis County Transit fixed route system.
Please remember that Lewis County Transit uses a combination of LIFTT reservations and fixed-route deviations to meet eligible demand.

3. Ride LIFTT!

This is the easy part. Our friendly LIFTT drivers help you get where you need to go. We can’t wait to meet you!